Business Details
12 Years
experience
Trusted IT & Document Solutions for Business Efficiency
IT Document Solutions is an innovative provider of managed IT, print, and document solutions, serving businesses across the UK and internationally. Established in 2014, we combine technical expertise with strategic consultancy to help organisations reduce costs, improve efficiency, and future-proof their operations. Our team of specialists works with industry-leading technology partners to deliver tailored solutions, from workflow automation to secure print management.With a proven four-stage approachDiscovery, Consultancy, Solutions, and Continual Improvementwe ensure measurable results and long-term partnerships. Our commitment to sustainability, corporate social responsibility, and exceptional customer service has earned us a trusted reputation. Backed by certifications like Cyber Essentials, we provide 24/7 support and a transparent, client-focused ethos to meet the evolving needs of modern businesses.
Services
Managed IT Services
Document Management
Mailroom Solutions
Cloud Printing
Workflow Automation
Details
- Year established: 2014
Highlights and features
- We have over 8 years of experience in managed document services.
- Our solutions are tailored to each client's specific requirements.
- We partner with industry-leading technology manufacturers for optimal results.
- We provide proactive support with dedicated account managers.
- We are committed to sustainability and corporate social responsibility.
Associations and certifications
- Cyber Essentials
What people say
Great service
Quick response
Exceptional
Proactive support
Significant savings
Services
Managed IT Services
Our Managed IT Services ensure seamless network and system operations for UK businesses. We provide proactive monitoring, cybersecurity, and technical support to minimise downtime. Clients benefit from scalable solutions tailored to their specific industry needs, ensuring long-term reliability and compliance.
Document Management
Streamline document processes with our digital transformation solutions. We implement secure, cloud-based systems for capturing, storing, and distributing information. This reduces paper reliance, enhances data security, and improves team collaboration across office and hybrid working environments.
Mailroom Solutions
Our mailroom solutions combine traditional franking machines with digital hybrid mail systems. This approach automates manual processes, reduces postage costs, and ensures secure document handling. Clients gain efficiency through integrated tracking and reporting features for high-volume mail operations.
Cloud Printing
Cloud Printing enables secure, flexible document management across multiple locations. Users can print from any device while maintaining data protection through PIN authentication. This solution eliminates print servers, reduces vulnerabilities, and supports remote workforce requirements effectively.
Workflow Automation
Workflow Automation optimises business processes by digitising manual tasks. We implement intelligent capture systems that reduce errors and accelerate document routing. This service integrates with existing IT infrastructure to deliver measurable productivity gains and cost savings for organisations of all sizes.
People
Jermaine Weeden
Founder & Chief Executive
Jermaine founded IT Document Solutions in 2014 after 15+ years in the IT and print industry. He specialises in managed print services and digital transformation, driving the company's growth across the UK and Europe. His leadership focuses on innovation and client-centric solutions.
Steven Hallissey
Chief Finance Officer
Steven oversees all financial operations with expertise in strategic planning and investor relations. He brings extensive experience from Capita Workplace Technology and Aura Futures Group to ensure financial stability and growth for the ITDS Group.
Patrick Constance
Mailroom Operations Director
Patrick has 25+ years in mailroom solutions, specialising in hybrid franking systems. He prioritises customer satisfaction and cost efficiency, helping clients transition from traditional to digital mailroom operations while maintaining productivity.
Jamie Coombs
Technical Sales Director
Jamie leads ITDS Managed Ltd's technical sales with 35+ years in office equipment and MPS solutions. He focuses on delivering tailored IT and document management systems that align with clients' long-term business goals and operational needs.
Questions
What is Cyber Essentials certification?
Cyber Essentials is a UK government-backed certification demonstrating our commitment to cybersecurity best practices and protecting client data.
How can Managed Print Services reduce costs?
We identify inefficiencies in your print infrastructure to implement solutions that cut waste, reduce energy use, and lower overall operational expenses.
Can I print securely using cloud technology?
Yes, our cloud printing solutions use PIN authentication and encrypted connections to ensure secure document access from any location.
Do you offer document management software?
We provide cloud-based document management systems for secure storage, retrieval, and collaboration across office and remote teams.
What IT consultancy services do you offer?
Our consultants assess your infrastructure to recommend scalable IT solutions that align with your business objectives and budget.
How do your mailroom solutions work?
We combine traditional franking machines with digital hybrid systems to automate mail processing, reduce costs, and improve tracking accuracy.
