Business Details
Expert HP DesignJet Printer & Plotter Services
Established by industry veterans Peter Martins and David Elliot, Springstar specialises exclusively in HP DesignJet large format printers and plotters. With over 40 years of combined experience, our senior engineers have repaired thousands of units ranging from legacy models to the latest systems. We provide comprehensive solutions including repairs using genuine parts, preventative maintenance, sales of new and refurbished equipment, and flexible rental agreements. Our technical expertise ensures compatibility with modern operating systems including Windows 10/11 and macOS. The business pioneered its proprietary 'All You Can Eat' contract model, offering fixed-cost printing solutions with nationwide support.Client testimonials highlight our ability to deliver cost-effective repairs, such as resolving complex formatter card issues for 235 compared to competitor quotes exceeding 600. We maintain one of the UK's most comprehensive stocks of HP DesignJet components, from printheads to complete service stations. Our engineers provide both on-site and remote support, with priority service for multi-site organisations. The company's commitment to sustainability is demonstrated through its printer recycling initiatives and rebuilt component programmes. Springstar continues to innovate in printer support while maintaining its founding principles of technical excellence and customer-centric service.
Services
Printer Repairs
Preventative Maintenance
Equipment Sales
Printer Rentals
AYCE Contracts
Highlights and features
- We specialise exclusively in HP DesignJet systems with 40+ years combined engineering experience
- We maintain UK's largest stock of HP DesignJet parts for immediate repairs
- Our engineers guarantee compatibility with Windows 10/11 and modern macOS versions
- We pioneered the All You Can Eat fixed-cost printing contract model
- We offer same-day diagnostics and repairs with 12-month warranty packages
What people say
Reliable repairs
Cost-effective solutions
Expert technical support
Nationwide coverage
Prompt service
Services
HP DesignJet Repairs
Specialist HP DesignJet repairs using genuine parts with guaranteed compatibility. Engineers resolve complex issues from formatter card failures to ink system malfunctions. Fixed-price repairs include 12-month warranties on replacement components.
Preventative Maintenance
Scheduled maintenance prevents breakdowns with comprehensive diagnostics. Includes printhead cleaning, belt replacements, and system optimisation. Reduces unplanned downtime by proactively addressing wear components.
Equipment Rentals
Flexible rental agreements for new and refurbished HP DesignJets. Includes delivery, installation, and ongoing support. Ideal for temporary projects or businesses avoiding capital expenditure.
All You Can Eat Contracts
Comprehensive printing solution with unlimited ink, paper, and maintenance. Monthly fee covers all consumables and repairs. Minimum 6-month term with 30-day cancellation notice.
Multi-Site Support
Centralised management for organisations with multiple locations. Fixed monthly pricing with priority response times. Includes nationwide engineer coverage and simplified administrative processes.
People
Peter Martins
Co-Founder
With over 20 years' experience in printer engineering, Peter specialises in complex HP DesignJet repairs. He pioneered the company's proprietary repair methodologies that reduce costs by 40% compared to standard procedures.
David Elliot
Co-Founder
David leads the company's technical innovation, developing the All You Can Eat contract model. His engineering expertise ensures all solutions maintain HP's performance standards while reducing operational costs.
Questions
What printer models do you support?
We specialise exclusively in HP DesignJet large format printers and plotters, covering all models from legacy systems to current production units.
Do you offer emergency repair services?
While we don't provide 24/7 emergency cover, we prioritise urgent cases with same-day diagnostics and next-business-day part replacements when required.
Can you service existing HP printers?
Yes, we upgrade and maintain existing DesignJet units, offering All You Can Eat contracts at discounted rates for owners of compatible models.
What's included in rental agreements?
Rentals include printer delivery, installation, driver setup, consumables, and full maintenance support with no additional charges for ink or paper.
Do you support Mac operating systems?
All our solutions guarantee compatibility with modern macOS versions alongside Windows 10 and 11 platforms.
What areas do you cover?
We provide nationwide support across the UK with engineers available for both on-site visits and remote diagnostics.
