Business Details
49 Years
experience
Photocopiers & Printers in Tockwith
Clarity Pennine was founded in 1977 and has grown into one of the UK's leading independent distributors of digital copier-printers. Our business philosophy centers on service excellence, with 35 strategically located service and sales offices ensuring local support from professionals who understand our clients' needs. We specialise in Sharp MX range photocopiers and printers, offering solutions from desktop devices to production systems. Our team prioritises competitive pricing, transparent finance agreements, and comprehensive support, serving over 25,000 customers nationwide. With a focus on innovation, we provide managed print services, software solutions, and wide-format printers tailored to diverse business requirements.Our family-run ethos ensures direct accountability, with directors personally overseeing contracts to avoid miscommunication. We maintain industry-leading standards through continuous training, extensive product knowledge, and a commitment to resolving technical issues promptly. Our service engineers carry substantial spare parts inventory for rapid repairs, while our sales team specialises in upgrading existing finance agreements. Backed by 47 years of operational experience and recognition as an 'Outstanding Company' by Plimsoll Publishing Ltd in 2012, we combine technical expertise with personalised client relationships to deliver sustainable, cost-effective printing solutions.
Services
Photocopiers
Printers
Managed Print Services
Software Solutions
Wide Format Printers
Details
- Year established: 1977
Highlights and features
- We offer 47 years of specialist experience in office printing solutions
- Our 35 regional service centres ensure rapid local response times
- We provide transparent finance agreements with major funders
- Our engineers carry extensive spare parts inventory for first-time fixes
- We hold exclusive distribution rights for Sharp MX series products
What people say
Fantastic experience
Top-notch service
Knowledgeable team
Excellent support
Seamless process
Services
Photocopiers
We supply and service Sharp MX series photocopiers for businesses of all sizes. Our range includes desktop models through to high-volume production systems with multifunction capabilities. Clients benefit from competitive leasing options, same-day technical support, and energy-efficient devices that reduce operational costs by up to 30% compared to alternative brands.
Managed Print Services
Our comprehensive managed print solutions optimise document workflows and reduce waste. Services include fleet audits, print tracking software implementation, and proactive maintenance. We customise solutions using PaperCut and Sharp Job Accounting software to improve sustainability while cutting clients' printing costs by an average of 25%.
Software Solutions
We integrate advanced print management systems including PaperCut for usage tracking and Filestar for cloud document management. Our software solutions enable secure pull printing, automated billing, and digital archiving that eliminates paper storage requirements. Implementation includes full staff training and ongoing technical support for seamless adoption.
Wide Format Printers
Our HP and Epson wide-format printers produce technical drawings, posters, and signage up to A0 size. Solutions include plotter installation, media supply, and colour calibration services. Businesses benefit from precise technical support and guaranteed compatibility with CAD/BIM software used in architectural and engineering sectors.
Printer Maintenance
We provide preventative maintenance and emergency repairs for all Sharp devices. Our 35 regional engineers carry extensive spare parts inventory for 95% first-time fixes. Service packages include 24/7 support line access, quarterly health checks, and priority response within four hours for critical breakdowns affecting business operations.
People
Bernard Henry
Managing Director
Bernard founded Clarity Pennine in 1997 and has over 40 years' experience in the copier industry. He oversees all contract negotiations and strategic development while maintaining direct client relationships. Bernard ensures service standards align with the company's founding principles of transparency and local accountability.
Oliver Henry
Sales Director
Oliver leads sales operations with 15 years' experience in office technology solutions. He specialises in cost-reduction strategies through technology upgrades and manages client transitions from competitor systems. Oliver focuses on long-term partnerships rather than transactional sales, ensuring solutions evolve with clients' changing needs.
Phil Godkin
Sales Support Manager
Phil has worked with Sharp products since 1985 and joined Clarity Pennine in 1999. He coordinates between departments to create tailored print solutions, particularly for complex finance agreements. Phil's technical expertise ensures accurate product matching to clients' workflow requirements.
Andy Wilson
Service Director
Andy has led the service team since 2011 after joining as an engineer in 2004. He manages 35 engineers nationwide and maintains quality control through regular training updates. His team guarantees rapid response times by strategically positioning service vehicles with commonly required replacement parts.
Cindy Wallace
PA to Managing Director
Cindy has worked with Bernard since the company's founding in 1997. She manages accounts and customer service queries while serving as office manager. With 25 years' industry experience, she ensures administrative processes support the company's commitment to prompt, personalised client communication.
Questions
What types of photocopiers do you supply?
We supply Sharp MX series photocopiers ranging from basic desktop models to high-volume multifunction devices with advanced security features for businesses of all sizes.
Do you offer printer leasing options?
Yes, we provide competitive leasing packages through major funders with flexible terms, including options to upgrade existing finance agreements mid-contract.
What service areas do you cover?
We operate 35 regional offices across the UK, ensuring local support with engineers typically arriving within four hours for critical issues.
Can you help reduce our printing costs?
Our managed print services typically reduce clients' printing costs by 25% through optimised workflows, energy-efficient devices, and consolidated billing systems.
Do you support non-Sharp printer brands?
While we specialise in Sharp products, our engineers can maintain most major brands. However, we recommend Sharp devices for guaranteed compatibility with our support services.
What software solutions do you provide?
We offer PaperCut for print tracking, Filestar for cloud document management, and Sharp Job Accounting for fleet management, all with full implementation support.
