Business Details
Emergency
services
Trusted Office Solutions for Education Sector
IBS Office Solutions specialises in delivering tailored office equipment and support services to the education sector across the UK. With over two decades of experience, we combine technical expertise with a proactive approach to provide photocopiers, printers, managed print solutions, and office furniture. Our dedicated account managers and in-house engineering team ensure rapid response times, with a guaranteed four-hour fault resolution. We prioritise preventative maintenance to minimise downtime and offer secure, cost-effective solutions aligned with evolving educational needs. Our commitment to data security includes encryption software on all products, while our sustainability initiatives help clients reduce carbon footprints.Through partnerships with leading manufacturers and a focus on honest advice, we deliver systems that enhance operational efficiency. Our customer service team provides direct, personalised support without automated barriers. Backed by testimonials from schools and academies, we maintain a reputation for reliability and competitive pricing. Headquartered in Henley-on-Thames, we serve educational institutions with tailored resources and training.
Services
Photocopiers
Printers
Managed Print Solutions
Office Furniture
Stationery Supplies
Interactive Touchscreens
Digital Signage
Visitor Management Systems
Highlights and features
- 20+ years supporting UK education sector with tailored solutions
- Guaranteed 4-hour engineer response for equipment breakdowns
- In-house technical support team available from 7:30am daily
- Data encryption software included on all printing equipment
- Sustainability-focused products to reduce environmental impact
What people say
Outstanding service
Swift response
Competitive pricing
Friendly personal touch
Seamless transition
Services
Photocopiers
We supply and maintain high-quality photocopiers tailored to educational environments. Our solutions include energy-efficient models with rapid print speeds and advanced security features. Each installation comes with staff training and preventative maintenance to ensure uninterrupted operation.
Managed Print Solutions
Our managed print services optimise document workflows and reduce costs through PaperCut software integration. We provide usage analytics, secure mobile printing, and fleet management to streamline operations while maintaining compliance with data protection regulations.
Interactive Touchscreens
We install interactive touchscreen technology designed to enhance classroom engagement. These solutions include touch tables and displays that support collaborative learning, with full technical support and training for educational staff.
Office Furniture
Our ergonomic furniture solutions create productive learning environments. We offer classroom layouts, storage systems, and visitor management stations with seamless delivery and installation to minimise disruption to school operations.
Data Security Kits
We implement encryption technology for all printing devices to protect sensitive information. Our security solutions meet compliance requirements and include ongoing support to maintain data protection standards across educational institutions.
People
Caleb Southwell
Managing Director
With over 20 years in educational office solutions, Caleb leads IBS with a focus on customer-centric innovation. He oversees strategic partnerships and ensures technical excellence across all service deliveries.
Xara
Customer Service Team
Xara manages remote monitoring systems and toner logistics, ensuring 24/7 equipment functionality. Her proactive approach minimises downtime and maintains supply chain efficiency for client operations.
Charley
Customer Service Team
Charley coordinates service requests and engineer scheduling. She provides technical guidance over the phone and ensures prompt resolution of equipment issues for educational clients.
Jemma
Logistics Coordinator
Jemma manages stationery sales and furniture logistics, sourcing high-quality products that reduce operational disruptions. She optimises delivery routes to ensure timely supply chain management for schools.
Hannah
Customer Service Manager
Hannah leads the customer service team with a focus on relationship-building. She ensures all client interactions meet IBS's standards for promptness, reliability, and personal attention.
Questions
What sectors do IBS Office Solutions primarily serve?
We specialise in supporting UK educational institutions including schools, colleges, and academies with tailored office equipment and services.
How quickly can engineers respond to equipment faults?
Our guaranteed response time is within four hours of notification, with preventative maintenance programmes to minimise breakdown risks.
Do you offer mobile printing capabilities?
Yes, our solutions include secure mobile printing from personal or company devices through PaperCut integration and BYOD compatibility.
How do you ensure data security for printing systems?
All equipment includes encryption software to protect sensitive documents, meeting strict data protection compliance requirements for educational institutions.
Can you help reduce our environmental impact?
We provide energy-efficient equipment and sustainable consumables that lower carbon emissions while maintaining operational effectiveness for schools.
What support exists for urgent service requests?
Our manned service desk operates from 7:30am daily, with direct access to technical experts rather than automated call systems.
