Business Details
27 Years
experience
Emergency
services
Managed Print & IT Services in Crewe
Established in 1999, The Zero Group has been at the forefront of delivering innovative technology solutions to businesses across the UK. Our expertise lies in streamlining operations through managed print services, business broadband, and VoIP systems, tailored to meet the unique needs of each organisation. With a commitment to exceptional service, we provide UK-based technical support, ensuring minimal downtime and maximum efficiency. Our team of certified professionals brings decades of combined experience in document solutions, communication systems, and digital transformation.We prioritise sustainability through eco-friendly practices and energy-efficient equipment, while our integration capabilities connect technologies to enhance workflow productivity. Trusted by over 500 businesses nationwide, we maintain a 99% customer retention rate through transparent practices, proactive maintenance, and a growth-focused approach. Our 3-hour response time for critical issues and 24/7 customer support demonstrate our dedication to reliability. Backed by industry-leading partnerships, we deliver scalable solutions that evolve with your business needs.
Services
Managed Print
Photocopier Leasing
Business Broadband
VoIP Services
PaperCut Management
Printer Rental
5G Connectivity
Process Automation
Printer Security
Cartridge Recycling
Details
- Year established: 1999
Highlights and features
- Clients report 23% efficiency lift within six months
- 99% customer retention rate over 25 years
- On-site support within 3 hours for critical issues
- UK-based technical support team available 24/7
- Eco-friendly solutions reducing waste and energy use
What people say
Exceptional support
Reliable equipment
Prompt service
Cost savings
Seamless installation
Services
Managed Print
Our managed print services optimise document workflows while reducing costs by up to 30%. We handle equipment maintenance, supply replenishment, and security protocols for businesses of all sizes. With proactive monitoring and 3-hour emergency response times, our solution ensures uninterrupted operations while improving sustainability through reduced paper waste.
Business Broadband
High-speed business broadband with guaranteed uptime and static IP addresses forms the backbone of modern operations. Our fibre-optic connections support cloud applications and VoIP systems with no traffic shaping. UK-based support teams ensure rapid resolution for connectivity issues, maintaining productivity across multiple office locations.
VoIP Services
Scalable VoIP systems replace traditional phone lines with feature-rich communication platforms. Our cloud-based solutions include call routing, voicemail-to-email, and integration with CRM systems. Businesses benefit from reduced line rental costs while maintaining crystal-clear call quality and disaster recovery capabilities.
PaperCut Management
PaperCut software provides detailed usage tracking and cost allocation for print fleets. This solution enables businesses to identify waste, implement quotas, and allocate costs by department. Real-time reporting helps achieve 15-25% reductions in consumables spending through data-driven decisions.
Process Automation
Digitising paperwork and automating approvals saves businesses an average of 12 hours weekly per employee. Our systems connect document capture with existing software, creating audit trails for compliance. From invoice processing to HR workflows, we eliminate manual data entry across industries.
People
Peter Thompson
Managing Director
Leading The Zero Group since 2010, Peter brings 25+ years of technology leadership experience. He drives strategic growth while maintaining our core values of integrity and exceptional service.
Stewart Yole
Sales Director
With over 18 years in office technology sales, Stewart heads our client acquisition team. He specialises in matching businesses with tailored print and communication solutions that deliver measurable ROI.
Michael Owen
Technical Director
Michael oversees all technical operations with 20 years of expertise in network infrastructure. He ensures seamless integration of print, broadband, and VoIP systems while maintaining industry compliance standards.
Craig Williams
Field Service Director
Managing our nationwide engineer network, Craig guarantees 3-hour response times for critical issues. His 15-year background in hardware maintenance ensures minimal downtime for client operations.
Sophie Randell
Company Secretary
Sophie manages corporate governance and compliance since 2015. With extensive experience in regulatory frameworks, she ensures all operations meet UK business standards and data protection requirements.
Questions
What industries do you specialise in?
We serve diverse sectors including finance, healthcare, education, legal, manufacturing, and professional services with tailored technology solutions.
How do you handle emergency repairs?
Our 3-hour response time for critical issues ensures minimal disruption, supported by a nationwide network of certified engineers.
Can you integrate with existing systems?
Yes, our solutions integrate with major ERP, CRM, and accounting platforms to streamline workflows and eliminate data silos.
Do you offer equipment leasing options?
We provide flexible leasing arrangements for photocopiers, printers, and communication systems with competitive terms.
How do you ensure print security?
We implement multi-layered security including encrypted print release, access controls, and regular firmware updates to protect sensitive documents.
What support channels are available?
Clients access support through phone, email, and our online portal with UK-based technicians available 24/7 for urgent matters.
