Business Details
Integrated IT & Print Solutions Kendal
M B Digital is a trusted technology and communications partner based in Kendal, Cumbria. With over 150 years of combined experience in IT, VoIP, and print solutions, our five-star accredited team delivers comprehensive services tailored to business needs. We specialise in proactive IT infrastructure support, advanced VoIP communications, and managed print services, ensuring seamless operations for clients across Cumbria, Lancashire, and Southern Scotland. Our commitment to excellence is demonstrated through Konica Minolta's 5 Star Service accreditation, regular technician training, and a client-centric approach that prioritises preventative maintenance and customised service agreements.We combine local expertise with industry-leading technology to reduce downtime, enhance security, and improve business efficiency. Our team of experienced professionals, including IT engineers and service technicians, provides responsive support and technical expertise, maintaining our reputation as the North West's leading independent office equipment supplier. We offer remote monitoring, cloud backup solutions, and document management systems to protect critical data while delivering cost-effective, reliable technology solutions that support business growth.
Services
IT Support
VoIP Services
Print Management
Remote Support
Cloud Backup
Highlights and features
- Comprehensive technology solutions covering IT, VoIP, and print management
- Access to highly trained technicians with Konica Minolta 5 Star accreditation
- Proactive maintenance to prevent technology issues before they occur
- Customised service agreements tailored to specific business requirements
- Advanced VoIP communication tools for improved business connectivity
Associations and certifications
- Konica Minolta 5 Star Service
What people say
Great service all round
Awesome service
Very impressed
Seamless transition
Legend
Services
IT Support
Our IT support services provide comprehensive technology solutions for businesses in Cumbria. We offer proactive monitoring, hardware maintenance, and cybersecurity protection to ensure reliable system operations. Our certified technicians deliver on-site and remote assistance for network management, software updates, and data protection, helping businesses maintain productivity while minimising technical disruptions.
VoIP Services
Advanced VoIP communication solutions enable crystal-clear calls, video conferencing, and mobile integration. Our systems provide reliable connectivity with features like call forwarding, voicemail transcription, and conference calling. Designed for businesses seeking modern communication tools, these services improve collaboration while reducing traditional telephony costs through internet-based calling technology.
Print Management
Managed print services optimise office equipment performance and reduce operational costs. We provide printer maintenance, toner supply management, and document workflow solutions for businesses using DEVELOP, Konica Minolta, and Kyocera equipment. Our proactive approach includes remote monitoring, preventative maintenance, and customised service agreements to ensure uninterrupted printing operations.
Remote Support
Remote IT and print support services enable rapid issue resolution without on-site visits. Using secure software, our technicians diagnose and fix technical problems with computers, printers, and network systems. This service provides immediate access to expert assistance, reducing downtime while maintaining system security through controlled remote access protocols.
Cloud Backup
Cloud backup solutions protect critical business documents against data loss from accidents or cyber threats. We offer automated backups for Microsoft Office files, email systems, and business databases with 28-day retention periods. Our service includes unlimited storage, daily backups, and easy file recovery options to ensure business continuity during technical emergencies.
People
Michael Batty
Managing Director
With over 35 years in the industry, Michael leads M B Digital's strategic direction. His extensive experience ensures our technology solutions meet evolving business needs while maintaining our commitment to exceptional service standards.
Malcolm Bland
Service Director
Mal has over 10 years' experience leading our service team. He ensures our engineers maintain Konica Minolta's 5 Star Service accreditation through regular training and technical excellence in equipment maintenance.
Danny Askew
Sales Director
Danny brings industry expertise to our sales team, helping businesses find optimal print and IT solutions. With previous business ownership experience, he understands client needs and delivers tailored technology recommendations.
Mark Foster
IT Engineer
Mark specialises in IT infrastructure development and support. He provides expert technical solutions for network systems, cybersecurity, and cloud services, ensuring reliable technology operations for our business clients.
Ben Mercer
IT Support Trainee
Ben supports our IT services while completing his training. He assists with remote support, system maintenance, and client technical queries, contributing to our team's responsive service approach.
Questions
What IT services do you offer?
We provide comprehensive IT support including network management, cybersecurity, cloud backup solutions, and Microsoft 365 services. Our proactive monitoring helps prevent technical issues before they affect business operations.
Do you support businesses outside Cumbria?
While based in Kendal, we serve clients across Lancashire and Southern Scotland. Our remote support capabilities allow us to assist businesses throughout the North West region.
How do you handle printer maintenance?
We offer managed print services with remote monitoring, preventative maintenance, and toner supply management for DEVELOP, Konica Minolta, and Kyocera equipment across the North West.
What VoIP solutions are available?
Our VoIP services include hosted phone systems with video conferencing, mobile integration, and advanced call features. These internet-based solutions improve communication reliability while reducing traditional telephony costs.
How quickly can you respond to service requests?
We prioritise urgent issues with remote support available immediately. On-site visits are scheduled promptly, with engineers covering Kendal, Lancaster, Carlisle, and surrounding areas.
Do you offer document management solutions?
Yes, we provide document workflow solutions and cloud backup services. These systems protect critical business documents with automated backups and easy recovery options for Microsoft Office files and email systems.
